Quality and Records Manager

Fashion Institute of Design & Merchandising; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality and Records Manager to enhance the quality culture within their teams. This full-time role involves leading the implementation of Quality Management Systems (QMS) and ensuring effective communication of quality directives. You'll collaborate with various project managers to foster a culture of quality and provide training for new employees. If you're passionate about quality and leadership, this is an exciting opportunity to make a significant impact in a collaborative environment.

Qualifications

• 6+ years of industry experience with 3 years in quality fields.
• Strong understanding of QMS fundamentals and applicable certifications.

Responsibilities

• Lead the implementation of QMS and support quality culture.
• Provide guidance on project plans and best practices.

Skills

Leadership Skills

Conflict Resolution

Quality Management Systems (QMS)

Communication Skills

Risk Management

Education

Professional Degree

Tools

MS Excel

MS Word

Adobe PDF

PowerPoint

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: https://www.hdrinc.com/our-story

Each role throughout our organization contributes to our ability to make a positive difference globally. Read further to learn how you could help make great things possible in your community and around the world.

In the role of Quality and Records Manager, you'll be responsible for:

• Serving as the local leadership representative for quality and supporting the implementation of the QMS, working closely with area leadership to advance a culture of quality.
• Providing guidance to Project Managers on project plans (e.g., PMP, QMP, RMP) and best practices.
• Coordinating with local project quality managers on project support and sharing key project experiences.
• Reporting on QMS implementation, lessons learned, and audit strategies to the Quality Office.
• Communicating updates and directives related to QMS and ILG to leadership and staff.
• Developing and updating local processes to support QMS and ILG requirements, aligning with other departments.
• Creating and maintaining a comprehensive onboarding program to educate new employees about HDR's QMS.
• Responding to staff inquiries regarding policies and procedures related to the QMS.
• Identifying opportunities for training and support based on quality-related issues.

Preferred Qualifications

• Strong commitment to enhancing the quality culture among leadership and staff.
• Effective leadership skills and relationship management with various teams.
• Ability to resolve conflicts and mitigate risks while maintaining business flexibility.
• High collaboration, self-awareness, and a focus on quality and risk management messaging.
• Alignment with HDR's brand promise and values.
• Professional and ethical leadership, fulfilling project responsibilities to clients and stakeholders.

Required Qualifications

• Professional degree or equivalent experience.
• At least 6 years of industry experience, including 3 years in related quality fields.
• Applicable quality certification or the ability to obtain one.
• Strong understanding of QMS fundamentals.
• Proven communication and engagement skills.
• Strong verbal and written communication, with investigative interview experience.
• Proficiency in MS Excel, Word, Adobe PDF, and PowerPoint.

Our Values and Commitment

HDR is built on our collective experiences and perspectives, fostering a collaborative culture that encourages trust and community engagement. We are committed to creating an inclusive environment where everyone feels welcomed, valued, and empowered to bring their authentic selves to work. Our Employee Network Groups support this goal, promoting a sense of belonging and active participation.

Additional Details

Location: Houston, Texas, United States

Industry: Administrative

Schedule: Full-time

Employee Status: Regular

Business Class: Marketing and Admin

Job Posting Date: May 7, 2025

Equal Opportunity Statement: HDR is committed to employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories or records.

Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges and are always looking for talented individuals to join our global teams.