Quality and Records Manager

HDR, Inc.; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality and Records Manager to enhance quality culture and support project management. This role involves implementing a Quality Management System (QMS), guiding project managers, and developing onboarding programs for new staff. The ideal candidate will have a professional degree and extensive experience in quality fields, demonstrating strong leadership and communication skills. Join a company that values inclusion and empowerment, and make a significant impact on projects that change the world for the better.

Qualifications

• 6+ years of industry experience with at least 3 in quality fields.
• Strong commitment to enhancing quality culture among leadership.

Responsibilities

• Support QMS implementation and provide guidance to Project Managers.
• Develop onboarding programs for new employees regarding QMS.

Skills

Leadership Skills

Communication Skills

Conflict Resolution

Quality Management System (QMS) Knowledge

Stakeholder Relationship Management

Education

Professional Degree or Equivalent Experience

Tools

MS Excel

MS Word

Adobe PDF

MS PowerPoint

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: https://www.hdrinc.com/our-story

Each role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of Quality and Records Manager, we'll count on you to:

1. Serve as the local leadership representative for quality and support the implementation of the QMS. Work closely with area leadership and serve as the local representative of the quality office.
2. Provide guidance and support to Project Managers regarding project plans (e.g., PMP, QMP, RMP) and best practices.
3. Coordinate with local project quality managers on project support needs and sharing of project experience.
4. Report on QMS implementation, lessons learned, and audit resolutions to the Quality Office.
5. Communicate QMS updates, directives, and policies to area leadership and staff.
6. Develop and update local processes supporting QMS and ILG requirements, working cross-functionally with various departments.
7. Create and maintain a comprehensive onboarding program to educate new employees about HDR's QMS.
8. Respond to staff questions related to policies and procedures of the QMS.
9. Identify opportunities for training and support based on quality issue trends.

Preferred Qualifications

• Strong commitment to enhancing quality culture among leadership and staff.
• Effective leadership skills and relationship management with stakeholders.
• Ability to resolve conflicts and mitigate risks while maintaining business flexibility.
• High collaboration and self-awareness, with focus on quality and risk messaging.
• Alignment with HDR's brand promise and values.
• Professional and ethical leadership to fulfill project responsibilities.

Required Qualifications

• Professional Degree or equivalent experience.
• At least 6 years of industry experience, with 3+ in quality fields.
• Applicable quality certifications or ability to obtain them.
• Understanding of QMS fundamentals.
• Strong communication and engagement skills.
• Verbal and written communication skills, investigative interview experience.
• Proficiency in MS Excel, Word, Adobe PDF, and PowerPoint.