QSR Restaurant General Manager: Lead Ops & Growth

Burger King - 9049 - Valley Springs; Valley Springs (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Burger King Corporation seeks an operations-focused leader to oversee front-counter service, drive sales, and manage labor, cost controls, and compliance with brand standards. The role emphasizes coaching teams, maintaining quality, and achieving strong customer satisfaction in a fast-paced environment.

Candidates should have a High School diploma or GED, Serv Safe certification, and experience in a restaurant setting. Availability across shifts is required to support restaurant operations.

Qualifications

• Experience delivering quality customer service and handling complaints.
• Ability to coach employees, train teams and communicate policies.
• Must be Serv Safe certified and have a high school education or equivalent.

Responsibilities

• Work front counter to ensure quality service and communicate with customers.
• Train and coach staff to maintain courtesy and handle complaints.
• Develop and manage labor schedules per guidelines.
• Monitor costs, inventory and cash handling procedures.
• Ensure safety, cleanliness and adherence to brand image standards.

Skills

Customer service

Coaching

Team leadership

Training delivery

Cost control

Education

High School or GED

Serv Safe certified

Tools

POS systems

Basic computer skills

Job description

Burger King Corporation seeks an operations-focused leader to oversee front-counter service, drive sales, and manage labor, cost controls, and compliance with brand standards. The role emphasizes coaching teams, maintaining quality, and achieving strong customer satisfaction in a fast-paced environment.

Candidates should have a High School diploma or GED, Serv Safe certification, and experience in a restaurant setting. Availability across shifts is required to support restaurant operations.