QSR General Manager — Flexible Schedule & Growth

Applegreen (US) Welcome Centers; Vermilion (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with company match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers in Vermilion, OH, seeks a General Manager for QSR operations. You will lead a team of associates and managers to deliver fast service, high customer satisfaction, and strict adherence to brand standards and food safety.

Successfully manage budgets, inventory, and labor costs while driving gross profit. This role fosters learning, development, and recognition, and requires effective hiring, coaching, and staff retention across shifts.

Qualifications

• Demonstrates ability to operate in a fast-paced QSR environment.
• Shows team management, delegation and issue-resolution skills.
• Proficient computer skills; ServSafe Certification preferred.

Responsibilities

• Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor and enforce cash handling policies and procedures.
• Ensure compliance with company policies & procedures along with local, state, & federal laws.
• Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
• Work collaboratively with Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain seamless, cooperative relationships with business partners, vendors, and the communities.

Skills

Team leadership

Delegation

Issue resolution

Multi-tasking

Computer skills

ServSafe (preferred)

Education

High school diploma or GED

Job description

Applegreen (US) Welcome Centers in Vermilion, OH, seeks a General Manager for QSR operations. You will lead a team of associates and managers to deliver fast service, high customer satisfaction, and strict adherence to brand standards and food safety.

Successfully manage budgets, inventory, and labor costs while driving gross profit. This role fosters learning, development, and recognition, and requires effective hiring, coaching, and staff retention across shifts.