QSR General Manager: Lead Fast-Paced Teams & Growth

Applegreen (US) Welcome Centers; North Ridgeville (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers is seeking a General Manager for its QSR operations in Ohio. The role leads day-to-day activities of associates and managers to achieve sales, service speed, customer satisfaction, brand standards, and food quality while maintaining budgets and reporting.

The GM will recruit and develop a high-performing team, manage cash handling and policy compliance, and collaborate with HR, finance, and operations partners to ensure seamless operations and strong community

Qualifications

• High school diploma or GED equivalent.
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
• Stand and walk for extended periods; able to lift and carry at least 20 pounds.
• Occasionally travel to support other locations.

Responsibilities

• Lead day-to-day activities of associates and managers to meet sales, speed of service, customer satisfaction, brand standards, and food quality and safety targets.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR meets brand standards and food safety requirements.
• Foster an engaging work culture with learning, development, and recognition.
• Recruit, develop, and retain a strong team with appropriate staffing levels.
• Oversee hiring, coaching, training, promotions, disciplinary actions, and transfers.
• Monitor cash handling policies and procedures.
• Ensure compliance with company policies and local, state, and federal laws.
• Address customer needs and resolve issues to build positive relationships.
• Collaborate with Brand Partners, HR, Loss Prevention, Finance, and Facilities & Maintenance.

Skills

Team leadership

Multi-tasking

Customer service

Judgment & discretion

Proficient computer skills

ServSafe Certification

Education

High school diploma or GED

Job description

Applegreen (US) Welcome Centers is seeking a General Manager for its QSR operations in Ohio. The role leads day-to-day activities of associates and managers to achieve sales, service speed, customer satisfaction, brand standards, and food quality while maintaining budgets and reporting.

The GM will recruit and develop a high-performing team, manage cash handling and policy compliance, and collaborate with HR, finance, and operations partners to ensure seamless operations and strong community