QA Manager: Quality & Process Excellence

CVS Health; Boston (MA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an experienced QA Leader to guide the QA team, set strategic objectives, and implement effective quality assurance processes for software products. You will collaborate with cross-functional teams to define testing requirements, create test plans, and ensure timely testing across projects.

The role focuses on analyzing testing metrics, reporting to stakeholders, and driving continuous improvement to deliver high-quality and reliable software, with strong emphasis on

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Post secondary / high school education or specialized training, i.e., technical/vocational programs or equivalent work experience.

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality software solutions.

Skills

Claims auditing

Execution skills

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education or specialized training

Tools

Business intelligence tools

Job description

CVS Health is seeking an experienced QA Leader to guide the QA team, set strategic objectives, and implement effective quality assurance processes for software products. You will collaborate with cross-functional teams to define testing requirements, create test plans, and ensure timely testing across projects.

The role focuses on analyzing testing metrics, reporting to stakeholders, and driving continuous improvement to deliver high-quality and reliable software, with strong emphasis on