QA Manager: Lead Quality, Metrics & Continuous Improvement

CVS Health; Columbus (OH); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a QA leader to drive testing strategy and quality assurance across software products in a dynamic healthcare environment. You will guide QA practices, collaborate with cross-functional teams, and ensure thorough testing and timely delivery of high-quality software solutions.

The role emphasizes leadership, metrics-driven improvement, and a growth mindset to develop the QA organization and mentor team members in a fast-paced setting.

Qualifications

• Must have experience in quality management or audit/compliance.
• Demonstrated ability to leverage business intelligence for decision making.
• Strong collaboration and cross-functional teamwork skills.

Responsibilities

• Lead and manage the QA team and set strategic objectives.
• Define testing requirements, develop test plans, and ensure timely testing of software products.
• Analyze testing metrics, prepare reports for stakeholders, and drive continuous QA improvements.

Skills

Quality management

Audit/compliance

Growth mindset

Collaboration

Problem solving

Decision making

Business intelligence

Education

Post secondary / high school education or specialized training

Tools

BI dashboards

Quality metrics

KPIs

Job description

CVS Health is seeking a QA leader to drive testing strategy and quality assurance across software products in a dynamic healthcare environment. You will guide QA practices, collaborate with cross-functional teams, and ensure thorough testing and timely delivery of high-quality software solutions.

The role emphasizes leadership, metrics-driven improvement, and a growth mindset to develop the QA organization and mentor team members in a fast-paced setting.