QA Manager: Lead Quality & Continuous Improvement

CVS Health; Concord (NH); Vor Ort; USD 54.000 - 159.000; Vollzeit

Zusammenfassung

CVS Health is seeking a QA leader to build and direct the quality assurance function for software products. You will set strategic QA objectives, partner with product, engineering and operations to define testing requirements, and ensure high quality releases.

The role emphasizes metrics, dashboards, and continuous improvement through CAPA and root-cause analysis. Ideal candidates have 5-7 years in claims or audit, strong BI skills, and a collaborative, growth-minded approach.

Qualifikationen

• 5-7 years work experience in a claims or claims audit position.
• Strong execution and delivery capabilities (planning, delivering, supporting).
• Adept at business intelligence and analytics.
• Strong problem solving and decision making.
• Proven collaboration and teamwork skills.
• 5+ years in quality management, audit or compliance.
• Experience using quality metrics, KPIs, dashboards, and BI tools.
• Experience leading root-cause analysis, CAPA, risk mitigation, and continuous-improvement initiatives.

Aufgaben

• Lead and manage the QA team by setting strategic QA objectives.
• Collaborate with cross-functional teams to define testing requirements and plans.
• Ensure timely and thorough testing of software products.
• Analyze testing metrics and report to stakeholders.
• Drive continuous improvement of QA practices.

Kenntnisse

Execution and delivery

Business intelligence

Problem solving

Collaboration and teamwork

Growth mindset

Ausbildung

High school or technical training

Tools

Quality metrics tools

Jobbeschreibung

CVS Health is seeking a QA leader to build and direct the quality assurance function for software products. You will set strategic QA objectives, partner with product, engineering and operations to define testing requirements, and ensure high quality releases.

The role emphasizes metrics, dashboards, and continuous improvement through CAPA and root-cause analysis. Ideal candidates have 5-7 years in claims or audit, strong BI skills, and a collaborative, growth-minded approach.