QA Manager: Lead Quality & Testing Strategy

CVS Health; Dover (DE); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a Senior QA Lead to shape testing strategy for complex software solutions. You will guide a QA team, define testing requirements, develop test plans, and ensure timely, thorough testing across products in collaboration with product, engineering and operations stakeholders.

The role emphasizes metrics, dashboards, CAPA and continuous-improvement, with a strong focus on cross-functional teamwork, problem solving and growth mindset to deliver high-quality software for

Qualifications

• 5-7 years of work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead and manage the QA team by setting strategic objectives and ensuring QA processes.
• Collaborate with cross-functional teams to define testing requirements and test plans.
• Ensure timely and thorough testing of software products and analyze metrics.
• Provide reports to stakeholders and drive continuous QA improvements.
• Support root-cause analysis and corrective actions as needed.

Skills

QA leadership

planning & delivery

business intelligence

problem solving

collaboration & teamwork

growth mindset

Education

Post secondary / high school education or specialized training

Tools

Quality metrics

KPIs

Dashboards

BI tools

Job description

CVS Health is seeking a Senior QA Lead to shape testing strategy for complex software solutions. You will guide a QA team, define testing requirements, develop test plans, and ensure timely, thorough testing across products in collaboration with product, engineering and operations stakeholders.

The role emphasizes metrics, dashboards, CAPA and continuous-improvement, with a strong focus on cross-functional teamwork, problem solving and growth mindset to deliver high-quality software for