QA Manager: Lead Quality & Process Improvement

CVS Health; Olympia (WA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision coverage

Retirement savings

Job summary

CVS Health is seeking a QA Leader to manage the QA team and align testing with business objectives. You will define testing requirements, develop test plans, and ensure timely, thorough testing of software products across claims and auditing domains.

You will analyze testing metrics, report outcomes to senior leadership, and drive continuous improvement to deliver high-quality, reliable solutions that support the health care needs of our customers and communities.

Qualifications

• 5-7 years of QA or claims audit experience.
• Adept at execution and delivery (planning, delivering, and supporting).
• Adept at business intelligence.
• Adept at problem solving and decision making.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others).

Responsibilities

• Lead and manages the QA team by setting strategic objectives and ensuring effective QA processes.
• Collaborate with cross-functional teams to define testing requirements and develop test plans.
• Analyze testing metrics and drive continuous improvement to deliver high-quality software solutions.

Skills

Claims experience

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education

Job description

CVS Health is seeking a QA Leader to manage the QA team and align testing with business objectives. You will define testing requirements, develop test plans, and ensure timely, thorough testing of software products across claims and auditing domains.

You will analyze testing metrics, report outcomes to senior leadership, and drive continuous improvement to deliver high-quality, reliable solutions that support the health care needs of our customers and communities.