QA Manager: Lead Quality, Metrics & Continuous Improvement

CVS Health; Charleston (WV); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health is seeking a QA Leader to drive testing strategy and lead the QA team in delivering high-quality software solutions. You will align QA objectives with cross-functional partners, define testing requirements, and oversee test plans and metrics.

The role emphasizes leadership, collaboration with engineering and product teams, and a commitment to continuous improvement in QA practices to ensure reliable software delivery.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adepts at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives.
• Defines testing requirements and develops test plans.
• Ensures timely and thorough testing of software products.
• Analyzes testing metrics and provides reports to stakeholders.
• Drives continuous improvement in QA practices for high-quality software.

Skills

QA leadership

Quality management

Claims experience

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education or specialized training

Tools

Quality dashboards

Business intelligence tools

Job description

CVS Health is seeking a QA Leader to drive testing strategy and lead the QA team in delivering high-quality software solutions. You will align QA objectives with cross-functional partners, define testing requirements, and oversee test plans and metrics.

The role emphasizes leadership, collaboration with engineering and product teams, and a commitment to continuous improvement in QA practices to ensure reliable software delivery.