QA Manager — Quality Assurance & Process Improvement

CVS Health; Phoenix (AZ); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health is seeking a QA leader who will direct the QA team, set strategic objectives, and drive rigorous testing of software products. You will work with cross-functional teams to define requirements, develop robust test plans, and ensure timely delivery of high-quality solutions.

The role emphasizes metrics-driven analysis, stakeholder reporting, and continuous improvement to elevate software quality across the organization.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others) skills.

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring QA processes are implemented.
• Collaborates with cross-functional teams to define testing requirements and develop test plans.
• Analyzes testing metrics and provides reports to stakeholders to drive continuous improvement.

Skills

QA leadership

Execution

BI

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school / technical training

Tools

Quality metrics

KPIs

Dashboards

BI tools

Job description

CVS Health is seeking a QA leader who will direct the QA team, set strategic objectives, and drive rigorous testing of software products. You will work with cross-functional teams to define requirements, develop robust test plans, and ensure timely delivery of high-quality solutions.

The role emphasizes metrics-driven analysis, stakeholder reporting, and continuous improvement to elevate software quality across the organization.