QA Manager — Lead Quality, Metrics & Continuous Improvement

CVS Health; Sacramento (CA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a QA Leader to drive strategic QA objectives and manage the QA team. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing of software products.

You will analyze metrics, report findings to stakeholders, and lead continuous improvement initiatives to deliver reliable software solutions in a fast-paced healthcare environment. Strong BI and quality management experience is expected.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting).
• Adept at business intelligence.
• Adept at problem solving and decision making.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others).

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring QA processes.
• Collaborates with cross-functional teams to define testing requirements and test plans.
• Ensures timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives improvement.
• Drives continuous improvement in QA practices to deliver high-quality software.

Skills

Claims experience

Execution & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education

Tools

BI tools

Quality metrics dashboards

Job description

CVS Health is seeking a QA Leader to drive strategic QA objectives and manage the QA team. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure thorough testing of software products.

You will analyze metrics, report findings to stakeholders, and lead continuous improvement initiatives to deliver reliable software solutions in a fast-paced healthcare environment. Strong BI and quality management experience is expected.