PV Systems Support Specialist - First Line, SQL & Training
Planet Pharma
Get more replies from employers
Send a job-specific resume in minutes.
Job summary
Planet Pharma in Saint Joseph, MO seeks a motivated IT/QA support specialist to manage GPV SQL reports, maintain PV system documentation, and coordinate user onboarding and training. You will act as 1st line PV system support, triage tickets, and liaise with IT and vendors to ensure system reliability.
The role emphasizes GMP-aligned IT processes, cross-functional teamwork, and proactive maintenance of PV documentation and dashboards.
Qualifications
- Experience with GxP computerized systems.
- Experience with SQL.
- Well organized; ability to prioritize assigned tasks.
- Experience working within a team environment.
- Experience with customer service.
Responsibilities
- Run routine reports and queries from GPV database tables using SQL.
- Support computerized system validation testing.
- Maintain Product Dictionary entries and routine maintenance in PV databases.
- Update product dictionaries and add new entries.
- Perform product family maintenance and product line updates.
- Triage tickets for PV system support and act as 1st line of support.
- Assist with new user setup in PV Systems and PV system setup.
- Coordinate curricula assignments and mailbox maintenance.
- Support initial user login and user community trainings for PV Systems.
- Monitor PV systems and liaise with IT/vendor to resolve issues.
Skills
Education
Job description
Planet Pharma in Saint Joseph, MO seeks a motivated IT/QA support specialist to manage GPV SQL reports, maintain PV system documentation, and coordinate user onboarding and training. You will act as 1st line PV system support, triage tickets, and liaise with IT and vendors to ensure system reliability.
The role emphasizes GMP-aligned IT processes, cross-functional teamwork, and proactive maintenance of PV documentation and dashboards.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
