Pump Applications Engineer - Technical Support & Sizing

Grundfos; Brookshire (TX); Hybrid; USD 73,000 - 112,000; Full time

Benefits offered by this job

Flexible hours

Home working opportunities

Parental support

Job summary

Grundfos is seeking a Back Office/Application Engineer in Brookshire, TX, to provide expert technical support and tailored engineering solutions for complex inquiries. You will assist with product sizing, system integration, and application engineering while coordinating with sales on tenders and projects.

You will join a diverse team that values growth, well-being, and belonging, with a hybrid work model combining office and home-based work in Brookshire, TX.

Qualifications

• Bachelor’s degree in engineering or equivalent.
• 3+ years of relevant experience.
• Fundamental product and application knowledge of pumps and accessories.
• Working knowledge of SAP (CRM/SD) and MS Office applications.
• Excellent written and spoken English.

Responsibilities

• Provide second-level technical support including detailed product sizing, application engineering, system integration, and accessory selection for complex customer inquiries.
• Support sales teams by managing technical aspects of tenders and mid-scale projects with accurate specifications and engineering calculations.
• Handle escalated inquiries and quotations across multiple channels including phone, email, live chat, and instant messaging.
• Identify business opportunities and hand over leads to external sales while implementing value-added services.
• Provide technical guidance for heat exchanger and accessories quotations.

Skills

Engineering degree or equivalent

SAP (CRM/SD)

MS Office

Excellent English communication

Education

Bachelor’s degree in engineering or equivalent

Tools

SAP

MS Office

Job description

Grundfos is seeking a Back Office/Application Engineer in Brookshire, TX, to provide expert technical support and tailored engineering solutions for complex inquiries. You will assist with product sizing, system integration, and application engineering while coordinating with sales on tenders and projects.

You will join a diverse team that values growth, well-being, and belonging, with a hybrid work model combining office and home-based work in Brookshire, TX.