Pumps Application Engineer | Hybrid, Tech Support

Grundfos GmbH

United States

Hybrid

USD 69,000 - 104,000

Full time

2 days ago
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Benefits offered by this job

Flexible hours
Home working opportunities
Parental support
Annual bonuses
Health insurance

Job summary

Grundfos GmbH in the United States is seeking a CSSC Application Engineer to deliver expert technical support and tailored pumping solutions across multiple channels, while mentoring the Back Office team. You will work on technical sizing, system integration, tender support, and complex inquiries to ensure high customer satisfaction with a focus on performance and reliability in diverse environments.

The role requires a degree in engineering and 3+ years of experience, with hybrid work from

Qualifications

  • Bachelor's degree in Engineering or equivalent with 3+ years of relevant work experience.
  • Fundamental knowledge of pumps and pumping systems, including control panels, motors, motor protection systems, variable speed drives, and accessories.
  • Strong written and verbal English communication.
  • Proficiency in ERP systems (SAP CRM/SD preferred) and Microsoft Office (Excel, Word, Teams).
  • Ability to work in a hybrid schedule based out of the Brookshire, TX facility.

Responsibilities

  • Provide second-level technical support with product sizing and application engineering.
  • Support sales by handling technical tenders, specs, dimensions, and calculations.
  • Collaborate with internal teams to tailor solutions for diverse environments.
  • Handle escalated inquiries and quotations including HX and accessories.
  • Identify opportunities and hand leads to sales with value-added services.
  • Provide technical guidance to CSSC Back Office team.

Skills

English communication
Customer service
Problem solving

Education

Bachelor's degree in Engineering

Tools

SAP CRM/SD
MS Office
Excel
Word
Teams

Job description

Grundfos GmbH in the United States is seeking a CSSC Application Engineer to deliver expert technical support and tailored pumping solutions across multiple channels, while mentoring the Back Office team. You will work on technical sizing, system integration, tender support, and complex inquiries to ensure high customer satisfaction with a focus on performance and reliability in diverse environments.

The role requires a degree in engineering and 3+ years of experience, with hybrid work from

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