Pulmonary Practice Concierge & Admin Support

Beth Israel Lahey Health (BILH); Plymouth (MN); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant to join our ambulatory practice operations. The role focuses on welcoming patients, collecting demographics and co-pays, and ensuring efficient scheduling and referrals.

You will coordinate with providers and staff to support timely patient flow and high-quality service. Ideal candidates have a High School diploma or GED and 1–3 years of related experience, plus familiarity with MS Office.

Qualifications

• High School diploma or GED required.
• 1–3 years related work experience.
• Experience with computer systems including web-based applications and MS Office.
• Certificate in Medical Admin Assistant preferred.

Responsibilities

• Greets patients and visitors, provides information and guidance while respecting privacy.
• Performs check in, registration, scheduling, verification of demographic and financial data; collects co-payments.
• Schedules, reschedules and cancels appointments; obtains and enters referrals.
• Supports patient flow and serves as liaison between patient and staff to ensure smooth operations.
• May assist with billing functions and provide information as needed.

Skills

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant to join our ambulatory practice operations. The role focuses on welcoming patients, collecting demographics and co-pays, and ensuring efficient scheduling and referrals.

You will coordinate with providers and staff to support timely patient flow and high-quality service. Ideal candidates have a High School diploma or GED and 1–3 years of related experience, plus familiarity with MS Office.