Pulmonary Practice Assistant II – Patient Concierge

Medical Care of Boston Management Corporation

Iowa (LA)

On-site

USD 2,893,000 - 3,893,000

Full time

6 days ago

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Job summary

Beth Israel Lahey Health is seeking a Medical Administrative Assistant to support front-desk operations, patient check-in and registration, and appointment scheduling. The role emphasizes courteous patient interactions, accurate data entry, and coordination with providers and staff to ensure smooth care delivery.

The position requires a high school diploma or GED, 1-3 years of related experience, and proficiency with MS Office and hospital information systems.

Qualifications

High School diploma or GED required.
Certificate 1 Medical Admin Assistant Cert preferred.
1-3 years related work experience required.
Experience with computer systems including web-based applications and MS Office (Outlook/Word/Excel/PowerPoint/Access) required.

Responsibilities

Greets patients and visitors with courtesy and privacy.
Serves as central communication source for patient care delivery.
Performs check in, registration, scheduling, verification of demographics & fiscal data.
Collects co-payments following standard procedures.
Schedules, reschedules and cancels appointments to accommodate patient and provider needs.
Obtains and enters referrals; facilitates follow-up appointments.
Facilitates timely patient flow and solves flow issues.
Acts as liaison between patients and practice staff and other areas.
Performs billing functions and handles information requests.
May lead a small project or act as department resource.