Pulmonary Access & Insurance Coordinator

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

University of California - San Diego Medical Centers seeks a front desk receptionist within the Pulmonary and Sleep Medicine Center. The role includes greeting patients, managing check-in/check-out, scheduling, and handling insurance verifications and authorizations.

The position requires strong organizational and communication skills, experience with EPIC/Cadence, and the ability to work with a diverse patient population. Applications are welcome for a full-time on-site role in San Diego.

Qualifications

• 3+ years experience in a large healthcare or clinic setting.
• Experience with scheduling appointments.
• Knowledge of EPIC/Cadence for insurance authorizations.
• Demonstrated ability to maintain accurate records.
• Knowledge of various insurance types and authorization process.
• Knowledge of medical terminology, preferably pulmonary medicine.
• Ability to exercise judgment regarding patient needs.
• General office operations and data entry proficiency.
• Strong written and spoken communication.
• Excellent organizational skills for high-volume work.
• Ability to interpret policies and present information clearly.
• Independent work with limited supervision.

Responsibilities

• Greet patients and manage front desk tasks.
• Check-in and check-out procedures; schedule appointments.
• Verify insurance and authorizations for services.
• Process DME authorizations.
• Update patient demographics and audit billing documents.
• Distribute appointments and coordinate with physicians, nurses, and staff.
• Manage co-pay collection and petty cash.
• Coordinate with UCSD departments as needed.

Skills

Scheduling appointments

Communication skills

Organizational skills

Customer service

Interpersonal skills

Education

None specified

Tools

EPIC Cadence

Job description

University of California - San Diego Medical Centers seeks a front desk receptionist within the Pulmonary and Sleep Medicine Center. The role includes greeting patients, managing check-in/check-out, scheduling, and handling insurance verifications and authorizations.

The position requires strong organizational and communication skills, experience with EPIC/Cadence, and the ability to work with a diverse patient population. Applications are welcome for a full-time on-site role in San Diego.