Cardiology Front Desk Coordinator - Per Diem

University of California San Diego; San Diego (CA); On-site; USD 69,000 - 84,000; Full time

Job summary

University of California San Diego Health Cardiology is seeking a Front Desk Coordinator (Per Diem) to handle patient reception, registration, appointment scheduling and insurance verification. The role requires strong communication, multitasking across systems, and a customer-focused approach.

Responsibilities include answering multi-line calls, updating registrations, coordinating appointments, and obtaining necessary authorizations while delivering compassionate service in a fast-paced

Qualifications

• Three (3) years of related call center and front desk experience in a large complex healthcare setting; or equivalent combination of education and experience.
• Knowledge of third-party payors including federal, state and private health plans.
• Experience updating Registration.
• Possess problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met.
• Demonstrated computer skills and be able to work between multiple systems during calls.
• Must have excellent customer service and communication skills with the ability to communicate clearly both verbally and in writing.
• Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible.

Responsibilities

• The Front Desk Coordinator is responsible for customer service, registration, appointment scheduling and insurance verification.
• Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services.
• Operate CRT to gain and input information.

Skills

Call center experience

Insurance knowledge

Registration updates

Problem solving

Computer skills

Customer service

Communication

Self-motivation

Job description

University of California San Diego Health Cardiology is seeking a Front Desk Coordinator (Per Diem) to handle patient reception, registration, appointment scheduling and insurance verification. The role requires strong communication, multitasking across systems, and a customer-focused approach.

Responsibilities include answering multi-line calls, updating registrations, coordinating appointments, and obtaining necessary authorizations while delivering compassionate service in a fast-paced