Pulmonary Access & Scheduling Specialist

UC San Diego Health

San Diego (CA)

On-site

USD 83,527,000 - 110,202,000

Full time

3 days ago

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Job summary

UC San Diego Health is seeking a front desk and patient services specialist to support the Pulmonary and Sleep Medicine Center. The role involves greeting patients, checking in/out, scheduling appointments, verifying insurance, and handling co-pays within a busy clinical setting at Hillcrest.

The position requires experience with EPIC/Cadence, strong record-keeping, and excellent communication. This 80% appointment percentage role entails daily shifts Monday through Friday and collaboration with

Qualifications

Three (3) years previous related experience in a large complex healthcare or clinic setting.
Experience with scheduling appointments.
Knowledge of EPIC/Cadence for use in obtaining insurance authorizations. Required
Demonstrated ability to maintain accurate records. Required
Demonstrated knowledge of various insurance types and the authorization process.
Demonstrated knowledge of medical terminology, preferably pulmonary medicine and Cystic Fibrosis.

Responsibilities

Greet patients, check in and check out procedures; schedule appointments.
Verify insurance and authorizations; DME authorization.
Update patient demographics; audit billing documents; disposition appointments; collect co-pays.
Manage petty cash and coordinate with physicians, nurses and staff.
Interpret policies and procedures and extract, compile, and present pertinent information.