Public Works Network Engineer - Windows & Desktop

City of San Jose; San Jose (CA); On-site; USD 131,000 - 159,000; Full time

Job summary

City of San José’s Technology Services Division seeks a Network Engineer (Windows Desktop Support Engineer) to handle day-to-day desktop/server support, patch management, and system administration on-site, 8:00 a.m.–5:00 p.m., Monday–Friday.

The role involves managing ~800 Windows devices, ~50 servers, and 500+ iOS devices across multiple networks. Requires a BS in CS/CE/MIS and relevant IT certifications.

Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, MIS, or related field.
• Three (3) years of experience providing desktop, data security, system administration, server, or network support to end users.
• Two (2) years of related experience may substitute for up to two years of education.

Responsibilities

• Resolve escalated desktop, server, and mobile device issues.
• Building, imaging, and deploying Windows 11 devices.
• Maintain patch and security compliance across the environment.
• Manage device lifecycle and replacement-part inventories.
• Document procedures and resolutions for the support team.

Skills

Desktop support

System administration

Patch management

Teamwork & communication

Problem solving

Project management

Reliability

Education

Bachelor’s Degree in Computer Science/Engineering/MIS

Tools

Windows OS

Windows Server

iOS devices

Patch management tools

Microsoft SCCM/Intune

Job description

City of San José’s Technology Services Division seeks a Network Engineer (Windows Desktop Support Engineer) to handle day-to-day desktop/server support, patch management, and system administration on-site, 8:00 a.m.–5:00 p.m., Monday–Friday.

The role involves managing ~800 Windows devices, ~50 servers, and 500+ iOS devices across multiple networks. Requires a BS in CS/CE/MIS and relevant IT certifications.