On-Site Network Engineer for Public Works

City of San Jose; San Jose (CA); On-site; USD 131,000 - 159,000; Full time

Job summary

City of San José is hiring a Microsoft Windows Desktop Support Engineer (Network Engineer) for the Technology Services Division. The role focuses on day-to-day desktop and user support, patch management, system administration, and maintenance for a large Windows environment with hundreds of devices and servers.

The position is full-time, on-site, with standard hours. Candidates should have a Bachelor's degree and relevant IT certifications; California driver’s license is required.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, MIS, or a closely related field.
• Two years of related experience may substitute for education as allowed.
• Possession of a valid California Driver’s License and industry IT certifications are preferred.

Responsibilities

• Resolve escalated desktop, server, and mobile device issues (Tier 2/3).
• Build, image, and deploy Windows 11 devices.
• Maintain patch and security compliance across the environment.
• Manage device lifecycle and inventories of replacements.
• Document procedures and resolutions for the support team.

Skills

Desktop support

Patch management

System administration

Documentation

Education

Bachelor’s degree in CS/Engineering / MIS

Tools

Windows Server

Active Directory

PowerShell

Networking basics

Job description

City of San José is hiring a Microsoft Windows Desktop Support Engineer (Network Engineer) for the Technology Services Division. The role focuses on day-to-day desktop and user support, patch management, system administration, and maintenance for a large Windows environment with hundreds of devices and servers.

The position is full-time, on-site, with standard hours. Candidates should have a Bachelor's degree and relevant IT certifications; California driver’s license is required.