Public Works Clerk: Invoicing, Payroll & Customer Service

Chicopee; Chicopee (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Chicopee’s Department of Public Works – Pretreatment Department is hiring a Clerk. This position performs general clerical duties, verifies invoices, processes payroll data, enters lab results and budget information, and maintains records.

It also handles receptionist duties and customer inquiries for utility services. Essential duties include handling bills, work orders, and data entry across multiple systems, with occasional overtime and a MA Class D Driver’s License required.

Qualifications

• High school diploma or GED required; 2 years related experience and/or training or equivalent combination.
• Proficient in customer service within Public Works/Utility Billing context.
• Proficient in Microsoft Office suite (Word, Excel, Access).

Responsibilities

• Process bills, purchase orders and requisitions in MUNIS.
• Enter lab results, budget information and personnel records.
• Operate data entry and filing; update Access databases.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Tools

MUNIS

Microsoft Office

Job description

The City of Chicopee’s Department of Public Works – Pretreatment Department is hiring a Clerk. This position performs general clerical duties, verifies invoices, processes payroll data, enters lab results and budget information, and maintains records.

It also handles receptionist duties and customer inquiries for utility services. Essential duties include handling bills, work orders, and data entry across multiple systems, with occasional overtime and a MA Class D Driver’s License required.