Public Transportation Coordinator - DC

Verida Inc; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

Verida Inc. is seeking a Public Transportation Coordinator to manage PT services for members. The role focuses on setting up transportation, resolving issues, marketing the PT programs, and training dispatch staff on program use.

The position requires strong communication skills and proficiency with Microsoft Office tools, with flexibility to work weekends and holidays as needed. On-site in the District of Columbia.

Qualifications

• Excellent written and verbal communication required.
• Proficient in Microsoft Access, Excel and Word.
• Ability to sit or stand for long periods.
• Flexible schedule including weekends/evenings/holidays.
• Ability to work independently or in a team.
• Professional appearance and positive attitude.

Responsibilities

• Set up transportation for members using Public Transit (PT).
• Promote PT Dispatch and Call Center staff to maximize the programs.
• Monitor, measure, and report PT usage to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes to members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements and perform other duties as required.

Job description

Public Transportation Coordinator - DC

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SUMMARY

The Public Transit Coordinator (PT Coordinator) is responsible for managing the functions of Public Transit transportation for members. This position will oversee the systems in place to maximize PT for the operation, including setting up of transportation, resolving issues related to PT, marketing the programs and training of dispatch and routers on the programs.

LOCATION

On-Site in the District of Columbia

30+ days ago Requisition ID: 2470

ESSENTIAL FUNCTIONS

• Responsible for setting up transportation for members utilizing Public Transit (PT) for the operation.
• Promoting PT Dispatch and Call Center Staff to maximize the programs.
• Monitor, measure, and report on the usage of PT and provide to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes when requested by members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

QUALIFICATIONS REQUIRED

• Excellent communication skills both written and oral.
• Above average computer skills using Microsoft Access, Excel and Word.
• Ability to stand or sit for long periods of time.
• Ability to be flexible with their schedule (could require weekends, evenings and holidays).
• Ability to work independently or with a team.
• Professional appearance, positive attitude.