Public Transportation Coordinator - WI

Southeastrans, Inc.; Madison (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Southeastrans, Inc. is seeking a Public Transportation Coordinator to manage PT operations for members in Madison, WI. The role focuses on setting up transportation, promoting dispatch services, and monitoring PT usage to inform management decisions.

The ideal candidate communicates effectively, works well with a team, and can adapt to a flexible schedule, including weekends or holidays if needed. Strong MS Office skills are essential for daily reporting and coordination.

Qualifications

• Excellent communication skills both written and oral.
• Above average computer skills using Microsoft Access, Excel and Word.
• Ability to stand or sit for long periods of time.
• Ability to be flexible with their schedule (could require weekends, evenings and holidays).
• Ability to work independently or with a team.

Responsibilities

• Set up transportation for members utilizing Public Transit (PT) for the operation.
• Promote PT Dispatch and Call Center Staff to maximize the programs.
• Monitor, measure, and report on the usage of PT and provide to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes when requested by members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

Skills

Communication

Teamwork

Flexibility

Independence

Customer service

Tools

Microsoft Access

Microsoft Excel

Microsoft Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Public Transportation Coordinator - WI

Full Time Admin Support Worker Villa Rica, GA, US

30+ days ago Requisition ID: 2524

LOCATION - MADISON, WI

POSITION CONTINGENT UPON CONTRACT AWARD

SUMMARY: The Public Transit Coordinator (PT Coordinator) is responsible for managing the functions of Public Transit transportation for members. This position will oversee the systems in place to maximize PT for the operation, including setting up of transportation, resolving issues related to PT, marketing the programs and training of dispatch and routers on the programs.

ESSENTIAL FUNCTIONS

• Responsible for setting up transportation for members utilizing Public Transit (PT) for the operation.
• Promoting PT Dispatch and Call Center Staff to maximize the programs.
• Monitor, measure, and report on the usage of PT and provide to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes when requested by members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

QUALIFICATIONS REQUIRED

• Excellent communication skills both written and oral.
• Above average computer skills using Microsoft Access, Excel and Word.
• Ability to stand or sit for long periods of time.
• Ability to be flexible with their schedule (could require weekends, evenings and holidays).
• Ability to work independently or with a team.
• Professional appearance, positive attitude.