Public Transportation Coordinator - DC

Verida, Inc.; Villa Rica (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Verida, Inc. in Madison, WI is seeking a Public Transportation Coordinator to manage PT services for members, set up transportation, resolve PT issues, and promote the program.

The role includes training dispatch and routers, monitoring PT usage, providing route information, and generating forms for PT distribution and fare media inventory renewal.

Qualifications

• Excellent communication skills both written and oral.
• Above average computer skills using Microsoft Access, Excel and Word.
• Ability to stand or sit for long periods of time.
• Ability to be flexible with their schedule (could require weekends, evenings and holidays).
• Ability to work independently or with a team.
• Professional appearance, positive attitude.

Responsibilities

• Responsible for setting up transportation for members utilizing Public Transit (PT) for the operation.
• Promoting PT Dispatch and Call Center Staff to maximize the programs.
• Monitor, measure, and report on the usage of PT and provide to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes when requested by members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

Skills

Excellent communication

Flexible schedule

Team player

Independence

Professional appearance

Tools

Microsoft Access

Microsoft Excel

Microsoft Word

Job description

Public Transportation Coordinator - DC

LOCATION - MADISON, WI

POSITION CONTINGENT UPON CONTRACT AWARD

SUMMARY: The Public Transit Coordinator (PT Coordinator) is responsible for managing the functions of Public Transit transportation for members. This position will oversee the systems in place to maximize PT for the operation, including setting up of transportation, resolving issues related to PT, marketing the programs and training of dispatch and routers on the programs.

ESSENTIAL FUNCTIONS

• Responsible for setting up transportation for members utilizing Public Transit (PT) for the operation.
• Promoting PT Dispatch and Call Center Staff to maximize the programs.
• Monitor, measure, and report on the usage of PT and provide to management.
• Answer phones and respond to customer requests.
• Provide information regarding PT routes when requested by members.
• Provide members with product and service information.
• Generate forms for tracking PT distribution to facilities and renewal of PT media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

QUALIFICATIONS REQUIRED

• Excellent communication skills both written and oral.
• Above average computer skills using Microsoft Access, Excel and Word.
• Ability to stand or sit for long periods of time.
• Ability to be flexible with their schedule (could require weekends, evenings and holidays).
• Ability to work independently or with a team.
• Professional appearance, positive attitude.