Public Service Office Assistant (OA3) — Front Desk & Records

Washington State Health Care Authority; Seattle (WA); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

5% premium pay (King County)

Free ORCA card

Job summary

The Washington State Department of Corrections (DOC) is hiring an Office Assistant 3 for the West Seattle Field Office. This full-time, permanent OA3 role supports the Community Corrections Division with front desk reception, file management, and routine clerical tasks.

Responsibilities include greeting visitors, managing a multi-line phone system, and maintaining electronic and physical files using OMNI and OnBase. Strong Microsoft Office skills are required.

Qualifications

• High school diploma or GED required.
• Six months of clerical and/or customer service experience.
• Basic proficiency with Word, Outlook and Excel.
• Must pass background checks and pre-employment requirements.

Responsibilities

• Greet and direct clients, the general public, and stakeholders to staff.
• Manage a multi-line phone system and route calls.
• Open the public entry door at 8:00 am and secure it at 5:00 pm.
• Maintain electronic and physical files in OMNI and OnBase.
• Provide general office support and respond to information requests.

Skills

Attendance

Confidentiality

Communication

Proofreading

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

The Washington State Department of Corrections (DOC) is hiring an Office Assistant 3 for the West Seattle Field Office. This full-time, permanent OA3 role supports the Community Corrections Division with front desk reception, file management, and routine clerical tasks.

Responsibilities include greeting visitors, managing a multi-line phone system, and maintaining electronic and physical files using OMNI and OnBase. Strong Microsoft Office skills are required.