Public Service Office Assistant II - Front Desk & Admin

State-of-Maine; Caribou (ME); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance coverage

Job summary

State of Maine seeks an Office Assistant II in Caribou to support OCFS operations. The role involves answering high-volume calls, routing inquiries, handling mail and records, and supporting clerical functions with a focus on customer service excellence.

The position requires good communication, organization, and the ability to manage multiple priorities in a fast-paced office environment. State benefits and generous leave provisions accompany this role.

Qualifications

• Experience with Outlook, Excel and Word.
• Experience performing receptionist duties and data entry.
• Ability to type accurately and manage multiple tasks.

Responsibilities

• Answer 100–200 phone calls daily and direct to appropriate OCFS staff.
• Manage and distribute mail, faxes, and publications.
• Redact adoption records for prospective adoptive parents.
• Assist with clerical tasks and support OCFS programs as needed.

Skills

Outlook

Excel

MS Word

Receptionist duties

Data entry

Keyboarding

Job description

State of Maine seeks an Office Assistant II in Caribou to support OCFS operations. The role involves answering high-volume calls, routing inquiries, handling mail and records, and supporting clerical functions with a focus on customer service excellence.

The position requires good communication, organization, and the ability to manage multiple priorities in a fast-paced office environment. State benefits and generous leave provisions accompany this role.