Public Service DMV Support Specialist

Water Resources Office; Helena (MT); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

Montana Department of Justice's Motor Vehicle Division is seeking a Customer Support Assistant to support partners with vehicle titling processes and scanning tasks in Helena, MT. You will handle error queues, coordinate training, and respond to customer inquiries as part of daily public service operations.

The role requires a high school diploma, 2 years of customer service, and 1 year with computerized data systems.

Qualifications

• High school diploma or equivalent.
• 2 years experience performing customer service.
• 1 year experience working with computerized data systems.

Responsibilities

• Assist partners with vehicle titling transactions and scanning processes.
• Manage temporary registration permit error queues.
• Coordinate training, touch base, and ad-hoc meetings.

Skills

Customer service

Data entry

Public service

Education

High school diploma or equivalent

Tools

Computerized data systems

Job description

Montana Department of Justice's Motor Vehicle Division is seeking a Customer Support Assistant to support partners with vehicle titling processes and scanning tasks in Helena, MT. You will handle error queues, coordinate training, and respond to customer inquiries as part of daily public service operations.

The role requires a high school diploma, 2 years of customer service, and 1 year with computerized data systems.