Public Service Administrative & Records Support

Montana; Great Falls (MT); On-site; USD 32,000 - 52,000; Full time

Job summary

The Montana Department of Transportation is seeking an Administrative Assistant to support the Great Falls Office. This role provides general administrative support and customer service for staff and the public, including assisting permit applicants and directing inquiries to the right staff.

The position also offers cross-team support, payroll and personnel tasks, records management, and event setup. Office hours are 8:00am–5:00pm, Monday–Friday, MDT core hours.

Qualifications

• High school diploma or equivalent and one year of customer service training/office experience.
• Experience with office management, business communications, and records management is preferred.
• Knowledge of SABHRS or similar systems is advantageous.

Responsibilities

• Provide general administrative support and customer service for staff and the public.
• Assist permit applicants and direct inquiries to appropriate staff.
• Support payroll and personnel tasks, including training records and timesheet checks.
• Maintain records management, access control, meeting/event setup, and office organization.

Skills

Office management

Business communications

Records management

Customer service standards

SABHRS knowledge

Emergency response protocols

Database reporting systems

Written communications

Verbal communications

Education

High School Diploma or equivalent

Tools

MS Office

Database software

SABHRS

Job description

The Montana Department of Transportation is seeking an Administrative Assistant to support the Great Falls Office. This role provides general administrative support and customer service for staff and the public, including assisting permit applicants and directing inquiries to the right staff.

The position also offers cross-team support, payroll and personnel tasks, records management, and event setup. Office hours are 8:00am–5:00pm, Monday–Friday, MDT core hours.