Public Service Clerk I: Customer Care & Records

Bell County; Belton (MO); Presencial; USD 25 000 - 26 000; Tempo integral

Resumo da oferta

Bell County is seeking a detail-oriented administrative helper to handle complex billing issues and customer inquiries. The role includes processing payments for permits and licenses, answering phones, and maintaining department records.

Candidates should have a high school diploma or GED and at least six months of clerical experience. The position requires strong data-entry skills, ability to read and follow procedures, and the capacity to work with various departments.

Qualificações

• Requires a high school diploma or GED, plus about 6 months of clerical or administrative support experience.
• Experience handling billing inquiries and payments is a plus.
• Strong data entry and document management skills.

Responsabilidades

• Provides high-level customer service; assists with complex billing issues, service complaints, account discrepancies and payment installment arrangements.
• Answers office telephones; provides requested documents and information; refers callers to other staff as appropriate; and takes messages.
• Maintains assigned inventories and enters information into department programs/databases.
• Reviews applications and other information to verify accuracy and process for prospective applicants.

Conhecimentos

Customer service

Clerical skills

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Bell County is seeking a detail-oriented administrative helper to handle complex billing issues and customer inquiries. The role includes processing payments for permits and licenses, answering phones, and maintaining department records.

Candidates should have a high school diploma or GED and at least six months of clerical experience. The position requires strong data-entry skills, ability to read and follow procedures, and the capacity to work with various departments.