Public Clerk & Records Specialist

Bell County; Killeen (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Bell County is seeking a detail-oriented administrative specialist to support customer service, billing, and licensing functions in Central Texas. The role involves processing payments, preparing reports, handling inquiries, and maintaining records in local databases.

Strong data entry, organization, and communication skills are essential. Minimum education is a high school diploma or GED with at least one year of clerical experience.

Qualifications

• Must have a high school diploma or GED with at least 1 year of clerical or administrative support experience.
• Equivalent combinations of education, training, and experience will be considered.

Responsibilities

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require judgment and interpretation of policies.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc.
• Prepares a cash report for all receipts entered each day; makes daily deposits and audits records for accuracy.
• Answers department phones; provides assistance, requested documents and information; takes messages.
• Prepares varied department documents, records, reports, and forms; initiates reports based on deadlines.
• Researches, compiles, consolidates, and tabulates information; distributes upon approval.
• Maintains inventories; processes purchasing documents; reviews invoices; forwards for payment.
• Enters information into databases; updates records; creates spreadsheets; purges old data as appropriate.
• Maintains references such as vendor lists, code books, and standard operating procedures; mailing lists.
• Reviews permit and license documents to verify accuracy and completeness and processes applications.
• Performs related work as required.

Skills

Customer service

Clerical work

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Database software

Purchasing systems

Job description

Bell County is seeking a detail-oriented administrative specialist to support customer service, billing, and licensing functions in Central Texas. The role involves processing payments, preparing reports, handling inquiries, and maintaining records in local databases.

Strong data entry, organization, and communication skills are essential. Minimum education is a high school diploma or GED with at least one year of clerical experience.