Public Clerk II: Customer Service & Records Specialist

Bell County, Texas; Killeen (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

ADA accommodations

Equal Opportunity Employer

Job summary

Bell County, Texas is seeking a detail-oriented administrative assistant to deliver high-level customer service, resolve complex billing issues, process permits and licenses, and prepare daily cash deposits.

Requires a high school diploma or GED with at least one year of clerical experience; notary public and court clerk certifications to be obtained after employment; a valid driver’s license and bonding may be required.

Qualifications

• High school diploma or GED plus 1 year of clerical/administrative support experience.
• Notary Public certification obtained after employment; Court Clerk certifications obtained after employment.
• Valid state driver’s license with acceptable driving history.

Responsibilities

• Provide high-level customer service and assist with complex billing issues and service requests.
• Process permits and licenses; prepare daily cash reports and deposits.
• Audit records, review documents for accuracy, and prepare required reports.
• Enter information into department databases and maintain references and purchasing documents.
• Respond to inquiries from the public and other departments; route calls and messages as needed.

Skills

Customer service

Administrative support

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Notary Public certification

Court Clerk Certifications

Job description

Bell County, Texas is seeking a detail-oriented administrative assistant to deliver high-level customer service, resolve complex billing issues, process permits and licenses, and prepare daily cash deposits.

Requires a high school diploma or GED with at least one year of clerical experience; notary public and court clerk certifications to be obtained after employment; a valid driver’s license and bonding may be required.