Deputy Clerk II Prec. 4

Bell County; Killeen (TX); Sur place; USD 28 000 - 30 000; Plein temps

Résumé du poste

Bell County is seeking a detail-oriented administrative specialist to support customer service, billing, and licensing functions in Central Texas. The role involves processing payments, preparing reports, handling inquiries, and maintaining records in local databases.

Strong data entry, organization, and communication skills are essential. Minimum education is a high school diploma or GED with at least one year of clerical experience.

Qualifications

• Must have a high school diploma or GED with at least 1 year of clerical or administrative support experience.
• Equivalent combinations of education, training, and experience will be considered.

Responsabilités

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require judgment and interpretation of policies.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc.
• Prepares a cash report for all receipts entered each day; makes daily deposits and audits records for accuracy.
• Answers department phones; provides assistance, requested documents and information; takes messages.
• Prepares varied department documents, records, reports, and forms; initiates reports based on deadlines.
• Researches, compiles, consolidates, and tabulates information; distributes upon approval.
• Maintains inventories; processes purchasing documents; reviews invoices; forwards for payment.
• Enters information into databases; updates records; creates spreadsheets; purges old data as appropriate.
• Maintains references such as vendor lists, code books, and standard operating procedures; mailing lists.
• Reviews permit and license documents to verify accuracy and completeness and processes applications.
• Performs related work as required.

Connaissances

Customer service

Clerical work

Data entry

Formation

High school diploma or GED

Outils

Microsoft Office

Database software

Purchasing systems

Description du poste

Come work at a place where we strive to promote and create a safe community. We take pride in living and working in Central Texas and are looking for exceptional talent to join our team.

Job Description

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

• Provides high-level customer service; assists customers with complex billing issues, service complaints, account discrepancies and payment installment arrangements.
• Responds to inquiries and requests from the public and other departments; provides general and specialized information regarding assigned functions that require the use of judgment, tact and sensitivity and the interpretation of policies, rules and procedures.
• Receives payments for permits and/or licenses such as vehicles, trailers, motorhomes, etc..
• Prepares a cash report for all receipts entered each day; makes daily deposits. Audits diverse customer or financial records, detects incorrect information, conducts interviews with involved parties, analyzes findings, and determines appropriate solutions.
• Answers department telephones; provides assistance, requested documents and information; refers callers to other staff members as appropriate; and takes messages. Receives, dates, and distributes incoming mail.
• Prepares varied and complex department documents, records, reports, and forms requiring knowledge of programs, policies and procedures. Initiates reports and documents based upon knowledge of department operations, reporting requirements, and established deadlines.
• Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
• Maintains assigned inventories; prepares, reviews, and processes purchasing documents; prepares purchase orders for needed materials, equipment, and supplies; receives and distributes incoming supply shipments; reviews and codes invoices; and forwards for payment.
• Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Researches information from databases and incorporates into reports, summaries, and other assignments.
• Maintains department/program references such as vendor lists, Code books, training manuals, standard operating procedures; mailing lists
• Reviews permit and license documents, and other pertinent information in order to verify accuracy and completeness of information and process applications for prospective applicants.
• Performs related work as required.

Minimum Education and Experience Requirements

Requires High school diploma or GED; supplemented by one (1) year of clerical or administrative support experience; or any equivalent combination of education, training, and experience.

Physical Demands

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

• None.

Special Certifications and Licenses

• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Requires Notary Public. (obtained after employment)
• Ability to be Bonded.
• Requires Court Clerk Certifications (obtained after employment)
• Ability to be Deputized

Americans with Disabilities Act Compliance

Bell County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Additional Qualifications

Proposed Compensation

$20.93 - $20.93

Bell County is an Equal Opportunity Employer, please see our EEO policy located at the Historic Courthouse, 3rd Floor, in downtown Belton.