Clerk I: Customer Service, Billing & Admin Support

Bell County, Texas; Belton (TX); On-site; USD 36,000 - 43,000; Full time

Job summary

Bell County in Belton, Texas is seeking a clerical specialist to handle customer service, billing inquiries, and permit/license payments while maintaining accurate records. The role requires careful attention to policy details and effective communication with the public and other departments.

Primary duties include answering phones, processing applications, data entry into department systems, and organizing files and mail.

Qualifications

• Requires High school diploma or GED with six months clerical experience.

Responsibilities

• Provide high-level customer service and assist with complex billing issues and service inquiries.
• Process payments for permits and licenses and handle account discrepancies.
• Answer phones, take messages, and refer callers to appropriate staff.
• Enter information into department programs and databases and maintain records.
• Maintain inventories, prepare folders, and manage department correspondence.

Skills

Customer service

Billing inquiries

Data entry

Phone handling

Education

High school diploma or GED

Job description

Bell County in Belton, Texas is seeking a clerical specialist to handle customer service, billing inquiries, and permit/license payments while maintaining accurate records. The role requires careful attention to policy details and effective communication with the public and other departments.

Primary duties include answering phones, processing applications, data entry into department systems, and organizing files and mail.