Public Service Clerk - Front Desk & Admin Support

Frederick County Local Government; Winchester (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Frederick County Virginia Government is seeking a dedicated General Clerk to support the Commissioner's Office with essential administrative duties. You will greet the public, identify needs, collect and route inquiries, assist with mailings, and help ensure accurate, timely service for taxpayers and County staff.

The position requires strong computer skills (AS400 preferred), attention to detail, and a commitment to confidentiality.

Qualifications

• High school diploma or GED required.
• Prior office or customer service experience preferred.
• AS400 experience preferred.

Responsibilities

• Greet the public and direct inquiries to appropriate staff.
• Sort, process, and distribute incoming/outgoing mail.
• Assist with mass mailings and envelope-stuffing.
• Answer phone calls and provide information, routing as needed.
• Monitor voicemails for Revenue and Business Divisions.

Skills

Customer service

Data entry

Strong basic math

Office administration

Education

High school diploma or GED

Tools

AS400

MS Office

Job description

Frederick County Virginia Government is seeking a dedicated General Clerk to support the Commissioner's Office with essential administrative duties. You will greet the public, identify needs, collect and route inquiries, assist with mailings, and help ensure accurate, timely service for taxpayers and County staff.

The position requires strong computer skills (AS400 preferred), attention to detail, and a commitment to confidentiality.