Administrative Clerk – Public Service

City of Chesapeake Virginia; Chesapeake, Northern (VA, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Benefits brochure

Job summary

City of Chesapeake Virginia is seeking an Office Assistant to support clerical and administrative tasks in a fast-paced, service-driven environment. You will be a key contact for clients and staff, handling calls, greetings, data entry, records maintenance, and standard office duties with discretion.

The role emphasizes strong communication, organization, and the ability to multi-task while maintaining confidentiality and delivering excellent customer service.

Qualifications

• Proven experience in clerical or administrative support roles.
• Strong communication skills, both verbal and written.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks and prioritize workload.
• Proficiency with Microsoft Office and basic office equipment.
• Confidentiality and discretion when handling information.

Responsibilities

• Answer main telephone line and direct calls; relay messages as needed.
• Greet clients and visitors and provide routine information or direct to staff.
• Perform data entry, filing, typing, copying, faxing and related tasks.
• Schedule interviews, appointments, and inspections as required.
• Maintain and update departmental records and databases.
• Process mail and prepare service requests and documents for distribution.
• Assist with ordering and inventory of office supplies.

Skills

Clerical experience

Communication skills

Organizational skills

Microsoft Office

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

City of Chesapeake Virginia is seeking an Office Assistant to support clerical and administrative tasks in a fast-paced, service-driven environment. You will be a key contact for clients and staff, handling calls, greetings, data entry, records maintenance, and standard office duties with discretion.

The role emphasizes strong communication, organization, and the ability to multi-task while maintaining confidentiality and delivering excellent customer service.