Public Service Administrative Specialist II

Washington County, Oregon; Hillsboro (OR); On-site; USD 35,000 - 43,000; Full time

Job summary

Washington County is seeking an Administrative Specialist II to join the Special Programs Unit within the Tax Division. The role supports in-person, phone, and email assistance to thousands of customers, handling diverse administrative tasks and coordinating with other units.

The position requires a high school diploma and 3 years of clerical experience; MOS or similar certifications may substitute for up to one year.

Qualifications

• High school diploma or equivalent; MOS or other certifications may substitute for up to one year of experience.
• Three years of progressively responsible administrative or clerical experience.
• Knowledge of modern office practices and data processing equipment; ability to assist the public effectively.

Responsibilities

• Assist customers in person, by phone, and via email for the Special Programs Unit.
• Support assessment and taxation responsibilities as part of the team.
• Provide timely and accurate information and help navigate county programs and services.

Skills

Customer service

Time management

Multitasking

Communication skills

Patience with inquiries

Education

High school diploma or equivalent

MOS certification or equivalent

Tools

Microsoft Office Suite

Data processing equipment knowledge

Office equipment operation

Job description

Washington County is seeking an Administrative Specialist II to join the Special Programs Unit within the Tax Division. The role supports in-person, phone, and email assistance to thousands of customers, handling diverse administrative tasks and coordinating with other units.

The position requires a high school diploma and 3 years of clerical experience; MOS or similar certifications may substitute for up to one year.