Administrative Specialist II

WCSO; Hillsboro, Northern (OR, KY); Híbrido; USD 73 641 000 - 89 515 000; Tempo integral

Resumo da oferta

Washington County in Hillsboro, OR is seeking an Administrative Specialist II for the Department of Assessment & Taxation to assist the Special Programs Unit with in-person help, phone support and email communication for property tax deferrals and exemptions.

You will join a team focused on accurate processing, timely responses, and excellent service to diverse customers in a fast-paced environment.

Qualificações

• High school diploma or equivalent; 3 years of progressively responsible administrative support experience.
• MOS or other applicable certifications may substitute for up to one year of experience.
• Proficient in Microsoft Office and general office equipment; strong customer service skills.

Responsabilidades

• Assist customers in person, by phone, and by email in the Special Programs Unit.
• Provide information on property tax deferrals and exemptions.
• Process titles transfers for manufactured structures and passport services.
• Support lobby operations and department switchboard functions.
• Maintain accurate records and ensure timely processing of tasks.

Conhecimentos

Office procedures

Data processing

Office equipment

Customer service

Public inquiries

Time management

Multitasking

Formação académica

High school diploma or equivalent

MOS certification or equivalent

Ferramentas

MOS Certification

Microsoft Office

Descrição da oferta de emprego

## Administrative Specialist IIApply: In Person Only: Hillsboro, OR: Full time: Posted Yesterday: End Date: October 26, 2026 (14 days left to apply): R574**Note**: This job will be posted through 11:59 PM of the day **prior** to the end date listed.**Current Washington County Employees:** Please apply through the employee portal to be considered for this opportunity.**Job Type:**Regular**Pay Range:**$25.70 - $31.24 Hourly**Department:**Assessment & Taxation**FLSA Exemption Status:**Non-Exempt**About the Opportunity:**The Department of Assessment and Taxation (A&T) is excited to announce an opportunity for an Administrative Specialist II to join our Special Programs Unit within the Tax Division. This team plays a vital role in serving our community, providing essential services to thousands of customers each year through in-person assistance, phone support, and email communication. In addition to helping customers directly, the Special Programs Unit works with A&T units to support a variety of assessment and taxation responsibilities throughout the year. If you’re passionate about public service, enjoy working in a dynamic fast-paced environment, and want to make a meaningful impact, we’d love to hear from you! Key Services Provided by the Special Programs Unit: • Disabled and Senior property tax deferrals • Veteran’s exemptions • Manufactured structure title transfers • Passport acceptance services • Lobby assistance and department switchboard operations **Ideal Knowledge, Skills, and Abilities (KSAs):*** Knowledge of modern office practices and methods;* Knowledge of operational characteristics and applications of data processing equipment;* Knowledge of operation and maintenance of office equipment and machinery;* Skills to provide timely, effective, and efficient customer service to the general public, clients, and other employees;* Skills to interact patiently with individuals making inquiries regarding various County programs and services who have little or no experience or knowledge of the services provided;* Ability to process assigned work in an efficient manner and speed necessary for successful job performance; and* Ability to exercise keen time management skills, balance multiple priorities, and consistently meet timelines and due dates.*To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link:* https://www.washingtoncountyor.gov/hr/job-class/2 **The Team*** 1 Special Programs Supervisor* 1 Senior Administrative Specialist* 4 Administrative Specialist II's **Minimum Qualifications*** A high school diploma or equivalent; and Three (3) years of progressively responsible experience providing administrative or clerical support.* Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement. **Additional Requirements*** Background check* US Citizen or US National **Selection Process:**You can review our standard selection process here. **Our commitment to you:** Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community*.***Veterans' Preference:** If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points. **Accommodation under the Americans with Disabilities Act:** Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: [e-mail] at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation. **Status of Your Application:** You will be advised by email of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. **Notice:** Washington County is currently undergoing a comprehensive classification and compensation study. The purpose of this project is to create new job descriptions and create new classification and compensation systems. Outcomes of the project will include changes to classification titles, which could impact compensation structures. **No one will have their pay rate lowered** because of this project. For represented positions, appropriate bargaining processes will be utilized prior to implementation.