Public Sector AWS TAM: Strategic Cloud Advisor

Amazon Web Services (AWS); Denver (CO); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. in the United States is seeking a Technical Account Manager (TAM) for AWS Enterprise Support to be the principal technical advisor and 'voice of the customer' to organizations ranging from startups to Global 500 enterprises.

You will craft and execute strategies to drive customers’ adoption of AWS services, including EC2, S3, DynamoDB, RDS, Lambda, and more, while working with internal engineers to resolve incidents and optimize environments.

Qualifications

• 3+ years of technical engineering experience.
• Experience troubleshooting across compute/storage/networking/CDN/databases/DevOps/big data and analytics/security in distributed systems.
• Bachelor's degree required.

Responsibilities

• Advise customers and partners to plan and build solutions using AWS best practices.
• Drive adoption of AWS services and coordinate with engineers to resolve incidents and optimize environments.
• Travel up to 10% or more as needed.

Skills

3+ years engineering experience

Troubleshooting across multiple tech

Education

Bachelor's degree

Job description

Amazon Web Services, Inc. in the United States is seeking a Technical Account Manager (TAM) for AWS Enterprise Support to be the principal technical advisor and 'voice of the customer' to organizations ranging from startups to Global 500 enterprises.

You will craft and execute strategies to drive customers’ adoption of AWS services, including EC2, S3, DynamoDB, RDS, Lambda, and more, while working with internal engineers to resolve incidents and optimize environments.