Public Safety Telecommunicator: Dispatch & Communications Pro

UNCW; Wilmington (NC); On-site; USD 44,000 - 49,000; Full time

Job summary

UNCW Police Department seeks a Public Safety Telecommunicator at the Metropolitan rate to join the Communications Center. The position supports field personnel and public safety operations, coordinating radio, phone lines, and NCIC terminals.

Shifts rotate including weekends and holidays, and the role requires timely, precise typing and calm under pressure. Candidates must have a high school diploma or equivalent, DCI operator certification (or able to obtain within 45 days), and Basic

Qualifications

• High School diploma or equivalent required and a demonstrated ability to perform the work.
• DCI operator certification or ability to achieve within 45 days of employment.
• Basic Telecommunicator Certification or ability to achieve within one year of employment.

Responsibilities

• Monitor and operate all communications equipment; maintain contact with field personnel and other law enforcement agencies via radio, phone lines, and DCIC terminals.
• Rotate shifts including weekends and holidays as scheduled.
• Provide administrative support and ensure accurate reporting and Clery Act compliance.

Skills

Typing skills

Education

High School diploma or equivalent

DCI operator certification (or ability to obtain within 45 days)

Basic Telecommunicator Certification within 1 year

Job description

UNCW Police Department seeks a Public Safety Telecommunicator at the Metropolitan rate to join the Communications Center. The position supports field personnel and public safety operations, coordinating radio, phone lines, and NCIC terminals.

Shifts rotate including weekends and holidays, and the role requires timely, precise typing and calm under pressure. Candidates must have a high school diploma or equivalent, DCI operator certification (or able to obtain within 45 days), and Basic