Public Safety Dispatcher — 24/7 Emergency Calls

North Carolina State University; United States; On-site; USD 46,000 - 49,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement programs

Disability plans

Life insurance

Paid time off

Holidays

Tuition assistance

Job summary

North Carolina State University’s Police Department is seeking a Police Telecommunicator to handle emergency and non-emergency calls, dispatch responders, and manage CAD operations 24/7 from Raleigh, NC. This critical role requires NC-specific certifications and strong typing skills.

Working on rotating 12-hour shifts, you will support campus security with a high-volume call center environment and maintain records and equipment as part of a dedicated team.

Qualifications

• High School diploma required with ability to work under pressure.
• Certification as a Division of Criminal Information operator or ability to achieve within 45 days.
• Basic Telecommunicator Certification or ability to obtain within 6 months.

Responsibilities

• Receive emergency and non-emergency calls.
• Dispatch police, fire and rescue to University locations.
• Operate and maintain Computer Aided Dispatch ( CAD ).
• Monitor and dispatch campus-wide fire and intrusion alarms.
• Operate Division of Criminal Information terminal.
• Issue and maintain records of departmental equipment.
• Maintain and update departmental records.

Skills

Typing skills

Public safety

Emergency communications

Education

High School diploma

Some college preferred

Job description

North Carolina State University’s Police Department is seeking a Police Telecommunicator to handle emergency and non-emergency calls, dispatch responders, and manage CAD operations 24/7 from Raleigh, NC. This critical role requires NC-specific certifications and strong typing skills.

Working on rotating 12-hour shifts, you will support campus security with a high-volume call center environment and maintain records and equipment as part of a dedicated team.