Public Safety Telecommunicator - Advanced Dispatcher (24/7)

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 39,000 - 50,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking two Public Safety Telecommunicators to operate the 9-1-1 Communications Center, 24/7, ensuring rapid police and emergency response for the campus community in Chapel Hill, NC. The role requires handling high-pressure situations and coordination with multiple agencies.

Responsibilities include dispatching, processing maintenance requests, and acting as a constant contact during emergencies, with shifts that cover evenings and nights on a

Qualifications

• High School diploma and ability to work under pressure.
• Certification as a DCI computer operator or the ability to achieve certification within 45 days of employment.
• Possession of Basic Telecommunicator Certification or ability to obtain within one year.

Responsibilities

• Dispatching operations for emergency and non-emergency assistance to the University community and surrounding agencies.
• Processing maintenance requests and contact on-call trades with Facilities Services infrastructure during a public health emergency.
• Serving as a 24/7 point of contact while most other University operations have been suspended.

Education

High School diploma

DCI operator certification

Basic Telecommunicator Certification

Job description

University of North Carolina at Chapel Hill is seeking two Public Safety Telecommunicators to operate the 9-1-1 Communications Center, 24/7, ensuring rapid police and emergency response for the campus community in Chapel Hill, NC. The role requires handling high-pressure situations and coordination with multiple agencies.

Responsibilities include dispatching, processing maintenance requests, and acting as a constant contact during emergencies, with shifts that cover evenings and nights on a