Public Safety Tech Leader — Mission Operator (Chicago)

Axon

Chicago (IL)

On-site

USD 80,000 - 119,000

Full time

2 days ago
Be an early applicant
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive salary & 401(k)
Discretionary PTO
Parental leave
Medical, dental, vision plans
Wellness programs

Job summary

Axon seeks a Mission Operator II for the Chicago Police Department, on-site at a client agency in the Greater Chicago Area. You will act as a trusted technical advisor, drive deployments, and lead operational excellence across software, hardware, cloud, and data platforms.

The role emphasizes strategic partnerships, data-driven insights using Power BI and SQL, and mentoring others. You’ll collaborate with Product, Engineering, Support, and Professional Services to deliver outcomes that protect

Qualifications

  • 5–7 years in technical account management or similar customer-facing tech roles.
  • Experience with enterprise software, SaaS, cloud tech or integrated IT environments.
  • Strong troubleshooting, analytical thinking and root-cause analysis skills.
  • Working knowledge of networking and modern IT environments.
  • Ability to manage complex customer relationships and communicate with executives.

Responsibilities

  • Serve as the primary technical advisor for public safety agencies.
  • Build trusted relationships with technical, operational and executive stakeholders.
  • Conduct regular business and technology reviews focused on operational success.
  • Develop long-term customer success and technology adoption strategies.
  • Lead deployment and operational excellence across Axon products.

Skills

5–7 years experience
Enterprise software
Executive communication
Cloud technologies
Networking
Independent relationship management
Ability to travel
CJIS compliance readiness

Tools

Power BI
SQL

Job description

Axon seeks a Mission Operator II for the Chicago Police Department, on-site at a client agency in the Greater Chicago Area. You will act as a trusted technical advisor, drive deployments, and lead operational excellence across software, hardware, cloud, and data platforms.

The role emphasizes strategic partnerships, data-driven insights using Power BI and SQL, and mentoring others. You’ll collaborate with Product, Engineering, Support, and Professional Services to deliver outcomes that protect

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Mission Operator II: Public Safety Tech Lead
Mission Operator II: Public Safety Tech Lead

Axon • Chicago (IL), Northern (KY)

Hybrid
USD 74,000 - 119,000
401(k) match
Paid time off
Parental leave
+4
Mission Operator II - Technical Lead, Public Safety Tech
Mission Operator II - Technical Lead, Public Safety Tech

Axon • Arlington (VA)

On-site
USD 82,000 - 131,000
401(k) matching
Paid time off (PTO)
Parental leave
+4
Mission Operations Lead - Public Safety Tech & Deployments
Mission Operations Lead - Public Safety Tech & Deployments

InvestedintheMission • Richmond (VA)

On-site
USD 82,000 - 131,000
Competitive salary and 401(k) withempp
Discretionary paid time off
Paid parental leave for all
+5
Onsite Mission Engineer II - Public Safety Solutions
Onsite Mission Engineer II - Public Safety Solutions

BOSTON TRUST WALDEN COMPANY • United States

Remote
USD 110,000 - 150,000
401k with employer match
Paid time off
Parental leave
+4
Field Mission Engineer: AI & Ops for Public Safety
Field Mission Engineer: AI & Ops for Public Safety

Axon Enterprise • Colorado Springs (CO), Northern (KY)

Hybrid
USD 128,000 - 204,000
401(k) match
Paid time off
Health, dental, vision
+2
Mission Operator - Chicago Police Department Chicago, Illinois, United States Chicago, Illinois
Mission Operator - Chicago Police Department Chicago, Illinois, United States Chicago, Illinois

Axon • Chicago (IL), Northern (KY)

Hybrid
USD 74,000 - 119,000
401(k) match
Paid time off
Parental leave
+4
Mission Engineer II: Onsite Public Safety Tech Builder
Mission Engineer II: Onsite Public Safety Tech Builder

InvestedintheMission • Town of Florida (NY)

On-site
USD 110,000 - 150,000
Competitive salary and 401k
Discretionary paid time off
Paid parental leave
+4
Mission Engineer: Onsite AI & Platform Builder
Mission Engineer: Onsite AI & Platform Builder

Axon • Chicago (IL)

On-site
USD 128,000 - 204,000
Competitive salary
401(k) with employer match
Discretionary paid time off
+2
Onsite Mission Engineer: Public Safety Tech Builder
Onsite Mission Engineer: Public Safety Tech Builder

Axon • Baton Rouge (LA)

On-site
USD 140,000 - 190,000
401(k) with employer match
Medical, dental, vision plans
Paid parental leave
+1
Field Solutions Architect – Public Safety AI & Ops
Field Solutions Architect – Public Safety AI & Ops

Rhode Island Bar Assn. • Town of Florida (NY), Northern (KY)

Hybrid
USD 150,000 - 200,000
401(k) with employer match
Discretionary paid time off
Paid parental leave
+5