Program Manager, Operations & Services Enablement

Prepared911; Scottsdale (AZ); In loco; USD 110.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

401k with employer match

Discretionary PTO

Paid parental leave

Fitness programs

Emotional & Mental Wellness support

Snacks in office

Descrizione del lavoro

Axon is seeking a Program Manager in Scottsdale, AZ to lead Professional Services Operations programs, driving deployment readiness and cross-functional execution. You will partner with Sales, Customer Success, Product, Engineering, and Finance to deliver measurable outcomes and scalable services.

The role sits at the intersection of operations, analytics, and program management, delivering dashboards, reports, and data-driven insights to leadership while evolving intake governance and process

Competenze

• Bachelor's degree in a related field or equivalent practical experience.
• 3-5 years of experience in program management, project management, operations, professional services, business operations and analytics, or a related field.
• Experience leading cross-functional initiatives and driving projects from planning through execution.
• Demonstrated ability to improve processes, influence stakeholders, and deliver measurable business outcomes.
• Strong alignment with Axon Values.

Mansioni

• Lead cross-functional programs and initiatives that improve deployment readiness, operational performance, and organizational scalability.
• Own and continuously improve key operating mechanisms that support project intake, deployment readiness, portfolio visibility, and service delivery.
• Translate business needs into clear program plans, milestones, risks, dependencies, and measurable outcomes.
• Drive alignment across stakeholders, identify risks and blockers, and help teams make informed operational decisions.
• Develop dashboards, analyses, and presentations that help leaders monitor performance and make data-informed decisions.

Conoscenze

Analytical thinking

Cross-functional collaboration

Executive communication

Bias for action

Formazione

Bachelor's degree or equivalent

Strumenti

Excel

Smartsheet

Salesforce

Power BI

Sigma

Google Workspace

Descrizione del lavoro

Axon is seeking a Program Manager in Scottsdale, AZ to lead Professional Services Operations programs, driving deployment readiness and cross-functional execution. You will partner with Sales, Customer Success, Product, Engineering, and Finance to deliver measurable outcomes and scalable services.

The role sits at the intersection of operations, analytics, and program management, delivering dashboards, reports, and data-driven insights to leadership while evolving intake governance and process