Public Safety Records & Information Technician

highpointnc; High Point (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Guaranted pension after 5 years

401K and 457B retirement plans

Paid vacation and sick leave

Paid holidays

Tuition reimbursement

Medical, dental, vision plans

Job summary

The High Point Police Department in High Point, NC is seeking a Records Clerk to support the Records Section. You will enter, process, and file police records, handle confidential information, and coordinate with officers and the public using radios and computer systems.

Requires a high school diploma or GED, ability to multitask, and familiarity with RMS/NCIC tools; polygraph and background check required.

Qualifications

• High School Diploma or GED required.
• Must work under supervision with rotating shifts including weather events.
• Polygraph and background investigation required.
• Valid Driver's License.
• Experience with NCIC/DCI and RMS preferred.

Responsibilities

• Receive, research and respond to information requests.
• Assist the public and officers in person, by phone and radio.
• Maintain confidential filing and record systems; manage subpoenas.
• Enter data and generate reports in CRT/PC and handwritten records.
• Process subpoenas and ensure compliance with policies and laws.
• Provide reference services to internal and external customers.
• Use NCIC/DCI tools for background checks and records entry.
• Perform other essential duties as required.

Skills

Multi-tasking

Oral and written communication

Computer skills

Customer service

Education

High School Diploma or GED

Tools

NCIC/DCI access

Records Management System (RMS)

CAD

Job description

The High Point Police Department in High Point, NC is seeking a Records Clerk to support the Records Section. You will enter, process, and file police records, handle confidential information, and coordinate with officers and the public using radios and computer systems.

Requires a high school diploma or GED, ability to multitask, and familiarity with RMS/NCIC tools; polygraph and background check required.