Police Service Technician (Technology and Records) - 00610

City of New Bern; New Bern (NC); On-site; USD 32,000 - 44,000; Full time

Job summary

City of New Bern seeks an intermediate skilled clerical worker to support police records management. You will perform data entry, filing, reporting and research under supervision at the Civilian Unit Supervisor.

Responsibilities include front desk duties, handling public inquiries, processing records, and ensuring accuracy of reports and applications for permits; candidates must have basic typing skills and ability to operate office equipment.

Qualifications

• Graduation from high school or equivalent with typing courses.
• Experience in general clerical work.
• Ability to type accurately and at a reasonable speed.
• Ability to operate general office and data entry equipment.

Responsibilities

• Works at front desk area; answers phones; greets public and gives information and assistance to the public and officers.
• Enters, files and maintains incident, arrest, accident and field interview/trespass records.
• Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.
• Ensures completeness and accuracy of reports submitted for data entry.
• Prepares reports on initial investigation of assigned calls for service.
• Takes into custody found property and items of evidence.
• Accesses D.C.I. and N.C.I.C. for necessary information.
• Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.
• Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.
• Processes applicants for community homeless shelter.
• Archives various types of police records.
• Performs related tasks as required.

Skills

Typing proficiency

Data entry accuracy

Record keeping

Customer service

Education

High school diploma or equivalent

Typing courses

Job description

Performs intermediate skilled clerical work coding, reporting, filing and researching police records and police related data; does related work as required. Work is performed under the regular supervision of a Civilian Unit Supervisor.

Maintaining and filing police records; preparing reports; assisting the public; entering data and checking reports for accuracy.

(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Works at front desk area; answers phones; greets public and gives information and assistance to the public and officers.
• Enters, files and maintains incident, arrest, accident and field interview/trespass records.
• Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.
• Ensures completeness and accuracy of reports submitted for data entry.
• Prepares reports on initial investigation of assigned calls for service.
• Takes into custody found property and items of evidence.
• Accesses D.C.I. and N.C.I.C. for necessary information.
• Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.
• Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.
• Processes applicants for community homeless shelter.
• Archives various types of police records.
• Performs related tasks as required.

: General knowledge of modern record keeping procedures and practices; general knowledge of police forms, terminology and records; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to maintain files; ability to type accurately and at a reasonable rate of speed; ability to operate general office and data entry equipment; ability to follow written and oral directions; ability to establish and maintain effective working relationships with associates and the general public.

: Education and Experience

Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work.

: Special Requirements

Obtain and maintain a current D.C.I. certification and a Notary Public certification issued by the State of North Carolina.

CRIMINAL BACKGROUND CHECKS AND PSYCHOLOGICAL EVALUATIONS ARE REQUIRED ON FINAL INTERNAL AND EXTERNAL CANDIDATE(S) APPLYING FOR THIS POSITION WITH THE CITY OF NEW BERN

The City of New Bern is an Equal Opportunity Employer.