Police Records Technician

Town of Fuquay-Varina; Fuquay-Varina (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

The Town of Fuquay-Varina is seeking a Police Records Technician to perform specialized program support within the Police Department, including processing, entering, filing and researching police records, and communicating with the public and officers concerning records information.

Responsibilities include reviewing reports for accuracy, submitting reports to SBI, maintaining master case files, and providing reports to the District Attorneys.

Qualifications

• General knowledge of police procedures and record keeping requirements.
• General knowledge of standard office practices and clerical techniques.
• Ability to file and retrieve critical information.
• Ability to exercise sound judgement and provide accurate information.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Review reports to ensure they meet state, federal and departmental requirements.
• Electronically submit incident and arrest reports and related forms.
• Perform quality control on RMS data for accuracy.
• Run monthly audit queries to identify errors before submission.
• Process subpoenas and maintain master case files.
• Provide reports, pictures, and videos to District Attorneys as needed.
• Maintain confidentiality of personnel files and information.
• Provide excellent customer service by answering public inquiries.

Skills

Police records

Data entry

Confidentiality

Customer service

Public records law

Quality control

Education

High School Diploma or GED

3 years related job experience

Tools

Records Management System (RMS)

Job description

This position may close without notice.

An employee in this position performs a variety of specialized program support work in the Police Department which includes processing, entering, filing and researching police records, and communicating with the public and officers concerning records information. Work involves reviewing reports (incidents, arrests, supplements, wrecks and traffic stop reports) for accuracy to ensure they meet requirements by state and departmental guidelines to ensure quality control. The Police Records Technician provides Department forms and reports to other agencies including other police departments, the Wake County District Attorney's office, the Department of Health and Human Services, state Probation/Parole agencies for investigative or discovery purposes. This position reports to the Chief of Police.

• Reviews reports (incidents, arrests, supplements, wrecks and traffic stop reports) to ensure they meet state, federal and departmental requirements.
• Electronically submits incident and arrest reports and racial profiling forms to the State Bureau of Investigation.
• Performs quality control on all information contained within the Records Management System (RMS) in order to ensure data is correct.
• Runs monthly audit queries to identify errors on reports before submitting them to the Department of Motor Vehicles (DMV) and the State Bureau of Investigation (SBI).
• Processes civil and criminal subpoenas.
• Generates and maintain the Department’s master case files; collects, copies and scans notes, photos and other documents related to master case files.
• Serves as the central point of contact for the District Attorneys and provides them with requested reports, pictures, videos and Master Case Discovery.
• Maintains confidentiality of personnel files, records and information.
• Provides exceptional customer service by answering questions from the public about records and provides reports via phone, email or facsimile.
• Processes court expungements as received by the Wake County Clerk’s Office.
• Performs local background checks as needed.
• Provides general technical assistance to other staff on RMS; assists officers with report and systems issues.
• Performs related duties as required.

• General knowledge of police procedures and record keeping requirements.
• General knowledge of standard office practices, procedures, equipment and clerical techniques.
• Ability to file and retrieve critical information.
• Ability to exercise sound judgement and provide accurate information.
• Ability to establish and maintain effective working relationships with other employees, supervisors, and the public.
• Ability to understand and follow oral and written instructions.

Physical Requirements

• Must be able to physically perform the basic life operational functions of climbing, stooping, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, and hearing.
• Must be able to perform medium work exerting up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Must possess the visual acuity to prepare data and figures, perform visual inspections, operate a computer, and do extensive reading.

Education

• High School Diploma or GED and 3 years of related job experience.
• Working knowledge of police reporting systems and North Carolina requirements for data reporting, public records law and discovery procedures.

Special Qualifications

• Notary Public within one year of hire.
• DCI Modules 1 & 2 within one year of hire.

Special Requirements

• Possession of a valid NC driver’s license.
• The starting salary will be determined based on the selected candidate's skills and qualifications.

When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills & abilities, internal equity, and budgetary considerations pertinent to the advertised position. The Town of Fuquay-Varina is an Equal Opportunity Employer. The hiring salary will not exceed the hiring pay range unless approved by the Town Manager.