Part-Time Information Technology Support

City of High Point; United States; On-site; USD 30,224 - 38,724; Part time

Benefits offered by this job

Pension plan

401K plan

Paid vacation

Sick time

Holidays

Tuition reimbursement

Medical insurance

Job summary

The City of High Point is seeking a part‑time IT support specialist for the Police Department. This role focuses on equipment lifecycle tasks, imaging, deployments, and routine support, enabling full‑time staff to handle higher priority projects and complex troubleshooting.

Ideal candidates will understand Windows PCs, asset tracking, and deployment procedures, with strong organization and customer service skills. On‑site work at the High Point location is required.

Qualifications

• Basic understanding of Windows PCs and peripherals.
• Strong organization and documentation skills.
• Ability to follow standard build/deployment processes.
• Professional communication and customer service abilities.
• Ability to lift and move standard IT equipment.

Responsibilities

• Maintain and update IT asset tracking and assignment records.
• Image and configure devices using standard procedures.
• Prepare equipment for deployment, including labeling and readiness verification.
• Support workstation setups and office moves (disconnect, reconnect, testing).
• Assist with vehicle equipment assignment tracking and documentation.
• Perform routine ticket follow‑ups, status updates, and documentation maintenance.
• Coordinate with internal stakeholders for scheduling pickups, drops‑offs, swaps, and deployments.

Skills

Windows basics

Organization skills

Deployment processes

Customer service

Ability to lift equipment

Job description

Compensation Range: $21.94 - $28.11

We may close earlier than indicated due to high candidate volume. Apply soon.

About the High Point Police Department

The High Point Police Department is committed to protecting our city and building relationships with our community. We have over 300 officers and professional staff, and pride ourselves on data‑driven excellence, advanced training, and career advancement opportunities.

What We Offer

• Competitive salary commensurate with education and experience.
• Guaranteed monthly pension upon retirement, vested after 5 years of service.
• 401K and 457B retirement plans.
• Paid vacation, sick time, and holidays.
• Tuition reimbursement plan.
• Medical, dental, and vision plans effective day one.

What You'll Do

Provides part‑time operational support for Police Department IT functions, focusing on equipment lifecycle tasks, inventory accuracy, imaging, deployments, and routine support follow‑up. This role enhances day‑to‑day operations, allowing full‑time technical staff to focus on higher‑priority projects, escalations, and complex troubleshooting.

Essential Tasks & Responsibilities

• Maintain and update IT asset tracking and assignment records.
• Image and configure new and redeployed devices using standard procedures.
• Prepare equipment for deployment, including accessories, labeling, and readiness verification.
• Support workstation setups and office moves (disconnect, reconnect, testing).
• Assist with vehicle equipment assignment tracking and documentation.
• Perform routine ticket follow‑up, status updates, and documentation maintenance.
• Coordinate with internal stakeholders for scheduling pickups, drop‑offs, swaps, and deployments.

Qualifications

• Basic understanding of Windows PCs and common peripherals.
• Strong organization skills and attention to detail (inventory tracking and documentation).
• Ability to follow standard build and deployment processes consistently.
• Professional communication and customer service skills.
• Ability to lift and move standard IT equipment (monitors, desktops, docking stations) as needed.

Preferred Qualifications

• Prior IT support or help‑desk experience.
• Familiarity with imaging processes and basic troubleshooting.
• Experience with inventory systems or asset management practices.

Work Location

1730 Westchester Drive, HighPoint, NorthCarolina.

Equal Opportunity & ADA

The City of High Point is an equal‑opportunity employer and fosters a work environment that values individuals from all backgrounds. We are committed to providing reasonable accommodations for candidates and employees with disabilities in accordance with the Americans with Disabilities Act.

Applicants selected for employment will undergo drug screening, background screening, and, when applicable, fingerprinting and criminal history checks. Certain positions may require a pre‑placement physical examination.